Privacy policy

Last updated: July 9, 2026

        At URMOZ Playhouse, we value your privacy and are committed to protecting your personal information.

        Information We Collect

        When you visit our website or place an order, we may collect:

        • Name
        • Email address
        • Phone number
        • Shipping & billing address
        • Payment information (processed securely through trusted payment providers)
        • IP address and device information
        • Order history

        How We Use Your Information

        We use your information to:

        • Process and deliver your orders
        • Provide customer support
        • Send order updates and shipping notifications
        • Improve our website and services
        • Prevent fraud and ensure secure transactions
        • Send promotional offers (only if you choose to receive them)

        Payment Security

        We do not store your complete payment information. All payments are processed securely through trusted payment gateways.

        Cookies

        Our website uses cookies to:

        • Improve your shopping experience
        • Remember your preferences
        • Analyze website traffic
        • Personalize content and advertisements

        You can disable cookies through your browser settings if you prefer.

        Information Sharing

        We do not sell or rent your personal information.

        We may share limited information only with trusted third parties such as:

        • Shipping and courier partners
        • Payment processors
        • Marketing and analytics providers
        • Government authorities when required by law

        Data Security

        We take appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

        Your Rights

        You may request to:

        • Access your personal information
        • Correct inaccurate information
        • Delete your personal information (where legally permitted)
        • Opt out of marketing communications

        Children's Privacy

        Our products are designed for children, but purchases must be made by parents or guardians. We do not knowingly collect personal information directly from children.

        Changes to This Policy

        We may update this Privacy Policy from time to time. Any changes will be posted on this page.

        Contact Us

        If you have any questions regarding this Privacy Policy, please contact us.

        Email: support@urmozplayhouse.in